Handmade from the heart!

If you are looking for unique, eco-friendly, handmade gifts for yourself or your loved ones, you have come to the right place. Browse our products and enjoy your shopping!

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FAQ

What materials do you use to make your products?

We use locally sourced quality 100% cotton, 50% bamboo/50% cotton yarn blend and recycled 20% polyester/80% cotton yarn blend to crochet our products. Our yarn is hand dyed so some colour residue might run with the first wash.

How long will it take for my order to be shipped?

Please allow 3-5 business days for handling and preparation time before your order goes to the shipper.

What if I need to change or cancel my order?

Please email us at craftygoodies01@gmail.com as soon as possible so that we can do that for you. Once your order status changed to dispatched or shipped, unfortunately we can't make changes to your order.

How do I return or exchange the product?

We offer returns/exchanges under certain conditions. Please refer to our Return & Refund Policy

Please send us an email at craftygoodies01@gmail.com to request a return or refund with your order number included and the reason for a return. Please note that it might take us a few business days to process your request. You are responsible for the return costs of your package.

How do refunds work and how long does it take to process?

When we are done investigating your return and it is approved, you will be refunded to your original payment method. Please note that it might take a few business days for the bank to process your refund.

Do you offer custom products?

Yes, we do. Please send your request at craftygoodies01@gmail.com We will calculate the price, production and delivery times and send you a quote. We will create a custom product as long as it is within our capacity.

Do you offer free shipping?

Yes, we do offer free shipping on all orders over R750.

Contact

We would love to hear from you! Please email us at craftygoodies01gmail.com

or Whatsapp us on +27 793813761 for any queries. 

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