Crafty Goodies

We use Bobpay and Payfast as our payment methods.

Please allow 2-5 business days for preparation and packaging of your order. Once your order is in transit it may take about 2-3 to be delivered to your door. A tracking number will be sent to you so that you can track the process of your order.

Please email us at craftygoodies01@gmail.com as soon as possible so that we can do that for you. Once your order status changed to dispatched or shipped, unfortunately we can't make changes to your order.

We offer returns/exchanges under certain conditions. Please refer to our Return & Refund Policy

Please send us an email at craftygoodies01@gmail.com to request a return or refund with your order number included and the reason for a return. Please note that it might take us a few business days to process your request. You are responsible for the return costs of your package.

When we are done investigating your return and it is approved, you will be refunded to your original payment method. Please note that it might take a few business days for the bank to process your refund.

Yes, we do. Please send your request at craftygoodies01@gmail.com We will calculate the price, production and delivery times and send you a quote. We will create a custom product as long as it is within our capacity.

Please send us an email at craftygoodies01@gmail.com if you would like your order to be shipped out of the borders of South Africa.